How to accept new chat requests?

When there is a New Chat Request Notification, it will be displayed on the Chat Dashboard with "Accept" and "Ignore" Button.

Tapping on "Ignore" will ignore the chat yet keep it on hold, where you still have the option to Accept the chat by swiping the screen from right to left on the screen.

When you're on a conversation with the visitor or other tab inside the app, and if there is a new chat request notification or a new message from the other visitor, it will be notified through in-app notifications.