By integrating Magento with HappyFox Chat you can, view the history of orders placed, the list of items in each order and statuses of each order.
Only Admin of HappyFox Chat account has the access for integration.
On your Magento account, ensure your role is admin.
This integration is available only on all the plans.
Prerequisites for the integration-
1. Update your Rest Roles and Rest Attributes on your Magento store:
- Log in to your Magento store.
- Go to System → Web Services → Rest-Roles.
- Select Role API Resources in the left → Set Resource Access to All. Click Save Role.
- Similarly, go to System → Web Services → Rest-Attributes,
- Under ACL Attribute Rules, set Resource Access to All. Click Save.
2. Get Consumer Key and Secret Key from Magento:
- Go to System → Web Services → Click Rest-OAuth consumers.
- Click Add New → Enter a Name.
- Copy Consumer Key and Secret → Click Save.
Steps for Magento-HappyFox Chat Integration:
Step 1: Log in to the HappyFox Chat account.
Step 2: Go to Apps → E-Commerce → Magento.
Step 3: Enter Magento Store URL, admin URL, Consumer Key and Secret → Click Connect. You will be prompted to allow access to the integration.
Step 5: After updating your preferences under settings, click Update settings.
Step 6: To add HappyFox Chat installation code to your Magento store:
- Log in to your Magento store
- Go to System → Configuration.
- Click Design on the left and paste HappyFox Chat installation code inside Miscellaneous HTML. Click Save Config.
You have now successfully integrated and installed HappyFox Chat on your Magento store!
HappyFox Chat will pull visitor information from Magento store, display Order and its details.
Note: If you’re unable to view customer info, simply type '!' and choose !refreshvisitordata to refresh the customer information meta area.
If you want to view the live cart details also, follow instructions here.