By enabling HappyFox Chat-Zapier Integration, when there is a chat related event you can create an action. For example when there is a missed chat (a trigger) on HappyFox Chat you can send an email alert (an action).
HappyFox Chat provides three trigger points:
Only Admin has the access to integrate Zapier with HappyFox Chat account. The app integration is available on all paid plans.
Get API Key for HappyFox Chat account
1. Login to HappyFox Chat account. (New to HappyFox Chat? Sign Up here)
2. Go to Apps → Zapier → Click TRY FOR 7 DAYS/INSTALL button.
3. Now click Generate API Key button and copy the API Key.
Let's create a Zap for the following scenario. When there are new missed chats (which is the trigger) on HappyFox Chat, send an email to your gmail id (the action).
STEP 1: Login to your Zapier account
STEP 2: Click on Make a New Zap button.
STEP 3: To set up the trigger for HappyFox Chat,
Step 4: To setup the action to be taken for the trigger. (Sending email for a new missed chat on HappyFox Chat)
Step 6: After testing and naming the Zap, turn ON the Zap. Your Zap will be created successfully!
To add a keyword filter, click ‘+’ option:
You can set “custom filter” so that you can set the action only when there is a keyword mentioned in the chat. Example: upgrade plan / pricing / something relevant to your domain.
Now, you can create more 25 Zaps in a simpler method. Check out Zapier's app page.