Enable integration with Shopify

By integrating Shopify with HappyFox Chat,

  1. View history of orders of the visitors as you chat.

  2. See order’s status, items and quantities in the visitor information box.

  3. Fetch LiveCart details of the visitor on your Shopify store.

Only Admin has the access to install Shopify Integration in HappyFox Chat.

Step by step instructions to integrate Shopify with HappyFox Chat:

Step 1: Login to your HappyFox Chat account. (New to HappyFox Chat?Sign up here.)

Step 2: Go to Apps → Shopify.

Step 3: Click on INSTALL button.

Step 4: Enter the name of your Shopify store name → click Connect button.

Step 6: Now, you will be prompted to enter your Shopify store's login credentials.

 Step 7: Once connected, update your preferences under Settings section → click Update Settings. 

After HappyFox Chat-Shopify integration:

1. HappyFox Chat's widget will be installed in your Shopify store.

2. Order info and Live Cart info associated with your visitors will be displayed on the chat window during an ongoing chat.

Note: To refresh the customer information area, simply type '!' and choose !refreshvisitordata.

a) Order Details from Shopify:

Clicking on the "X Order(s)" you can view the complete order details of the visitor.

 

The Order Contents field displays the number of items associated with the order. Click the link to view the list of the items in the order.

b) Live Cart Details from Shopify:

Clicking on the "X item(s) in cart" will display the list of items that the visitor has currently added to his shopping cart. 

What Next?

Integrate your Shopify store with your HappyFox Chat account, support your customers based on relevant information and boost your sales.