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Home > Product Release Notes > April 20 2021 Production Release
April 20 2021 Production Release
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  • Changes made to support zip file attachments
  • Added new JS SDK methods to allow adding/updating department

Bug Fixes:

  • Fixed an issue where chats were not coming out of the queue when a visitor from one of the ongoing chats goes offline
  • Made changes to not expand the visitor widget automatically in mobile even if show maximized chat window setting is enabled
  • Fixed few 2FA enforcement related bugs

Other Updates:

  • For Re-assignment disabled profiles, sidebar timers will display time in minutes instead of seconds, this change was introduced to reduce UI lags
  • Opens one sidebar section at a time for high load companies to optimize and reduce lag in Front end
  • Increased attachment thumbnail size in visitor widget and agent chat window


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