Troubleshooting in HappyFox Chat 2.0 iOS App: 

First of all, please make sure you're on the latest version of HappyFox Chat 2.0 iOS app and do these following things to see if notifications are getting received successfully:

Notifications might not happen if the device is in

Low Power Mode

Disable it if already enabled, and check again.

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If no push is received, usually killing the app and re-opening it again should make it work.

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If that does not work,

1. Log out from the app

2. Kill the app

3. Open the app again and get authenticated using FaceID/TouchID/ Passcode and the app will auto-login to the account.

4. Initiate a demo chat from a visitor and check if the notifications arrive.

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If NONE of the above works, go to Settings → HappyFox Chat 2.0 → Notifications → Allow Notifications

(Check if this and all the other things there are turned ON )

Otherwise, uninstall the app, re-install it again, and make sure that, in the below pop-up, "Allow" is chosen.

Mostly, checking the above steps will solve the issue. This little document serves as first round of troubleshooting methods for "no push notifications" problem.