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Features

Know everything about features and basic how-tos

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folder-icon Billing Contacts folder-icon Canned Responses folder-icon Chat Barge-in folder-icon Chat History folder-icon Chat History Search folder-icon Chat rating and feedback folder-icon Chat Reports and Analytics folder-icon Chat Routing and Queueing folder-icon Chat Transcript Visibility folder-icon Chat Widget Status folder-icon Creating Custom visitor filters in HappyFox Chat folder-icon Custom pre-chat fields folder-icon Departments folder-icon Email chat transcripts folder-icon Enforce Two-Factor Authentication - HappyFox Chat folder-icon HappyFox Chat Commands folder-icon HappyFox Chat Desktop app folder-icon HappyFox Chat widget events folder-icon HappyFox Ticket Details folder-icon How to add named Links in Welcome text of Chat widget? folder-icon How to add tags folder-icon How to block visitors? folder-icon How to change language for chat widget? folder-icon How to change the color of the chat widget? folder-icon How to change the position of chat widget? folder-icon How to collect visitor details on pre-chat form? folder-icon How to deactivate an agent? folder-icon How to disable pre-chat form folder-icon How to display chat widget based on location? folder-icon How to get chat notifications in Google Chrome? folder-icon How to get email notification for chat rating folder-icon How to hide chat widget when agents are busy? folder-icon How to hide chat widget when agents are offline? folder-icon How to increase the volume of an incoming chat? folder-icon How to initiate chat with visitors? folder-icon How to preset customer name and email on chat widget folder-icon How to remove HappyFox branding on chat folder-icon How to send additional info about visitors to HappyFox Chat? folder-icon How to send files in chat? folder-icon How to set time zone for my company ? folder-icon How to set up waiting message folder-icon How to set Work Hours for the company? folder-icon How to track source / location of chat visitors on Google Analytics? folder-icon Invite to Chat folder-icon Keyboard Shortcuts in HappyFox Chat folder-icon Live Translation folder-icon Live Typing Preview folder-icon Managing Tags in HappyFox Chat folder-icon Missed Chats folder-icon Monitor Chats folder-icon Multi-widget profile folder-icon Offline Messages folder-icon Password policies folder-icon Send incoming chats to one department/agent folder-icon Send/receive SMS as Chat folder-icon Setting up Custom SAML SSO on your HappyFox Chat account folder-icon Setting up G Suite SSO on your HappyFox Chat account folder-icon Setting up Okta on your HappyFox Chat account folder-icon Setting up OneLogin SSO on your HappyFox Chat account folder-icon Single Sign-On folder-icon Single Sign-On via OneLogin folder-icon Transfer Chat folder-icon Triggered Chats folder-icon Turn off agent availability folder-icon Two-Factor Authentication for HappyFox Chat folder-icon Unable to view customer info on chat folder-icon Visitor browsing history folder-icon What are the HappyFox Chat widget details that are stored in cookie or local storage ?
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