Showing articles from Offline form tag

How to collect visitor details on pre-chat form?

To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. > Only Admin role enabled agents will have access to this setting #### **Steps to enable pre-chat form and details to be collected:** **Step 1:** Login to your HappyFox Cha…

Offline Messages

If you want your customers/visitors to leave a message, when all the support staffs/agents are offline or after work-hours you can display an offline form. Visitor widget on website - Closed state: ![][1] Visitor widget website - Open State: ![][2] You can edit the widget content under Manage >> Messages section.…

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