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Showing articles from Offline form tag

How to collect visitor details on pre-chat form?

To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. > Only Admin role enabled agents will have access to this setting #### **Steps to enable pre-chat form and details to be collected:** **Step 1:** Log in to your HappyFox Ch…

Offline Messages

When all the support staff on your chat account are offline, the chat widget automatically switches to an offline form. ![][1] If you have _**[Work Hours][2]**_ feature enabled, the offline form will be shown as soon as your operating hours are over. You can edit the widget's content under Manage >> Messages sectio…

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