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Showing articles from csv tag

April 28 2017 Production release

**Enhancement:** The exported CSV report will henceforth contain the **Rating** information. To export report, click here - [][1] [1]:

Chat Reports and Analytics

Reports feature on HappyFox Chat provides data on the chat activity and customer satisfaction metrics. > Reports feature is available in **all plans.** > > Reports can be accessed by both admins and agents. > > Only admin can export the reports data. You can filter reports with custom date range depending upon y…

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