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Showing articles from chat availability tag

Turn off agent availability

Admins and agents with 'Manage agents' permission are now allowed to turn off the availability of other agents. > This feature is available in the Scale plus plan. **How it works:** 1. Go to the Agents section, and click on the particular agent's tile for whom you'd like to turn off the chat availability. 2. You …

Set chat availability on browser/desktop app

You can set the chat availability mode to available or unavailable with a single tap using the chat availability toggle. ![][1] ### **Chat Availability Status - Available:** As soon as you log in to your HappyFox Chat account, your chat availability will be set to 'Available' by default as fresh session is set up. …

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