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Showing articles from chat availability tag

Turn off agent availability

Admins and agents with 'Manage agents' permission are now allowed to turn off the availability of other agents. Ongoing chats of the agent will not be affected. > This feature is available in the Scale plus plan. Below is a preview of how the feature works- 1. Go to the Agents section, and click on the particular a…

Set chat availability on browser/desktop app

You can set the chat availability mode to available or unavailable with a single tap using the chat availability toggle. ![][1] ### **Chat Availability Status - Available:** As soon as you log in to your HappyFox Chat account, your chat availability will be set to 'Available' by default as fresh session is set up. …

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