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Showing articles from chat rating tag

How to get email notification for chat rating

You can now enable notifications for chat ratings and feedback. Ensure you have enabled the chat rating option. If you have not enabled, log in to your HappyFox Chat account. Click on Appearance from the main menu, ![][1] Toggle ON the setting - **Ask rating from visitor post chat.** ![][2] #### Settings to enab…

Chat rating and feedback

Chat rating reflects how happy are your customers with chat support. This feature allows your customers to rate the chat and also type in their feedback after the chat ends. > This feature is available on all plans. > > To enable this feature you have to be an admin user. ![][1] ### How to enable the feature? 1.…

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