You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from Supervise chat tag

Monitor Chats

Monitor Chat feature allows admins and permission-enabled agents to supervise the ongoing chats handled by other admins/agents. > Only admins can enable to permission for agents. The feature is available across all plans. ### **How to enable monitor chat permission?** For admins, the chat monitoring feature is ena…

scroll to top icon