Showing articles from Helpdesk tag

Enable integration with Help Scout

Help Scout is a simple HelpDesk software. By integrating HappyFox Chat with Help Scout, * Send the completed chats, missed chats and offline messages as conversations into Help Scout mailbox. * During an ongoing chat with repeat customers, you can view the previous conversations created on on Help Scout along w…

How to integrate with Zendesk

Zendesk is a popular help desk ticketing software. HappyFox Chat-Zendesk integration allows you to track chats as tickets in Zendesk. > Only admins of HappyFox Chat can perform this integration. > > The integration is available on **Mighty** and above plans. Integration with Zendesk gives you the following benefit…

Enable Integration with HappyFox Help Desk

[HappyFox Helpdesk][1] is a powerful ticket management software. By integrating HappyFox helpdesk with HappyFox Chat, 1. Create new tickets for every completed chat, missed chat and offline message on the helpdesk. 2. The tags to the chat will be directly updated to the corresponding ticket on the helpdesk. 3. …

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