How to add Canned responses during ongoing chat?
To add Canned Responses during an ongoing chat conversation in the iOS app, just tap the**"#"** button and the list of snippets will be shown. ![][1] On selecting the snippet, the expanded Canned response will be added in the text field. [1]: https://hf-files-oregon.s3.amazonaws.com/hdpsupport_kb_attachments/202…
