You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Showing articles from GDPR tag

HappyFox Chat - Editing visitor details, Deleting a chat transcript, Deleting an agent

**1. Deleting a chat transcript** Admin can delete the chat transcript under History section of their HappyFox Chat account. They can go to History tab and choose the desired Chat transcript tile and on the right pane, they can choose '**Delete Conversation**'. ![][1] That will delete the chat transcript which can…

HappyFox Chat - Collecting Data Processing Consent from Visitors

**Collecting Data Processing Consent from your customers in the pre-chat form and offline form. **Login as administrator, and toggle on the "Data Processing consent". go to Manage >> Pre-chat Form >> Data Processing Consent. ![][1] To customize the text hover over the "Data Processing Consent" field and you will …

scroll to top icon