By default, the person who creates the chat account will be in the account owner. If an account owner want to transfer the ownership to another user while being present as a user in the account, you need to send an email request to support@happyfoxchat.com. An account owner cannot be deactivated/deleted by other adm…
### **1. How to delete a chat transcript?** An admin can delete the chat transcripts from the chat history section of their account. Go to the 'History' tab. ![][1] Click open the desired chat transcript's tile and click the '**Delete Conversation' **option on the right pane. ![][2] ### **2. How to edit the visit…
In the **chat history** section, you can find an archive of all the completed chats, missed chats, and offline messages. Below are the ways to email/export the chat transcripts- ### **1******. ****_**Auto-send chat transcripts:**_ * By default, all the chats and offline messages will be auto-emailed to the email …
**Collecting Data Processing Consent from your customers in the pre-chat form and offline form. **Login as administrator, and toggle on the "Data Processing consent". go to Manage >> Pre-chat Form >> Data Processing Consent. ![][1] To customize the text hover over the "Data Processing Consent" field and you will …