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Showing articles from Deleting an agent tag

Chat - How to delete a chat transcript, an agent and edit visitor details

### **1. How to delete a chat transcript?** An admin can delete the chat transcripts from the chat history section of their account. Go to the 'History' tab. ![][1] Click open the desired chat transcript's tile and click the '**Delete Conversation' **option on the right pane. ![][2] ### **2. How to edit the visit…

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