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Showing articles from Deleting a chat transcript tag

Chat - How to delete a chat transcript, an agent and edit visitor details

1. How to delete a chat transcript? An admin can delete the chat transcripts from the chat history section of their account. Go to the 'History' tab. Click open the desired chat transcript's tile and click the ' Delete Conversation' option on the right pane. 2. How to edit the visitor details from the history…

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