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Showing articles from gdpr tag

May 24 2018 Production Release - GDPR changes

A few additional functionalities/tooling have been introduced within HappyFox Chat application to comply with the **General Data Protection Regulation **(**GDPR**) and they are , 1. Provision for the admin to set a way for collecting data processing consent from their customers in the pre-chat form and offline form. …

Export Chat transcripts

In the **chat history** section, you can find an archive of all the chats and offline messages. Below are the ways to email/export the chat transcripts- ### **1******. ****_**Auto-send chat transcripts:**_ * By default, all the chats and offline messages will be auto-emailed to the email id of the account owner o…

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