To track the HappyFox Chat events on Google Analytics kindly following the steps below.
Step 1: Log in to your Google Tag Manager account.
Step 2: Click Add New Tag >> Name your tag.
Step 3: Click the tag configuration tile and choose Universal Analytics
Step 4: Now enter your Google Analytics Tracking ID, select Page View under the track type.
Step 5: Click More settings > go to Advanced Configuration. Select Set Tracker Name box and leave the Tracker Name empty and Click Save.
Step 6: Now set the trigger. Choose which pages the tag should trigger on and Click Save.
Step 7: Click Publish and confirm to activate the tag.
Step 1: Log into your HappyFox Chat account.
Step 2: Go to Apps > Google Analytics > Click Install.
Step 3: Click Enable.
Now you can track chat widget events on Google Analytics.
On Google Analytics account, go to Reporting → click Real-Time on the left pane and click Events. You can see the chat widget events that are logged under HappyFox Chat category.