Download our latest Desktop App (v2.0.2)
To track the events of HappyFox Chat widget on Google Analytics using Google Tag Manager, kindly following the steps below.
Step 1: Log in to your Google Tag Manager account.
Step 2: Click Add New Tag and choose Google Analytics.
Step 3: Under tag type, choose Universal Analytics.
Step 4: Now to configure the tag, enter your Google Analytics Tracking ID, select page view under the track type.
Step 5: Click More settings > go to Advanced Configuration. Select Set Tracker box and leave the Tracker Name empty and Click Continue.
Step 6: Under Fire On, choose which pages the tag should trigger on. Click Create Tag.
Step 7: Click Publish and confirm to activate the tag.
On Google Analytics account, go to Reporting → click Real-Time on the left pane and click Events. You can see the chat widget events that are logged under HappyFox Chat category.