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Home > Product Release Notes > May 14 2020 Production Release
May 14 2020 Production Release
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This was a big release. We have completed feature parity with V1 and are all set to migrate all V1 customers to V2 🎉


New features in V2

  • New “Online Agents” section on sidebar to view all agents available
  • Improvements to the Visitors section:
    • Can now see unlimited number of visitors on the website (Used to be able to see only 30 visitors in v1)
    • Can now filter visitors by widget profile and/or country and/or browsing status and/or chatting status
    • New profile setting to turn off/on proactive chat & live visitor tracking

V1 features now available in V2

  • Agents can sign in via Google account in V2
  • Single Sign on: V2 accounts can now enable SSO and let agents login via these providers
    • G-Suite
    • Okta
    • OneLogin

V1 integrations now available in V2

  • Wordpress
  • HelpScout
  • BigCommerce (with support for their latest API)
  • MailChimp
  • JoinMe
  • MS Dynamics
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