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Home > Product Release Notes > March 16 2020 Production Release
March 16 2020 Production Release
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We released a new high performance Visitors backend to show current online visitors. All V2 customers will now see the new Redesigned visitor section and engage visitors pro-actively for chat.


  • A more robust system that allows you to browse all visitors on your website. It is currently limited to 50 visitors until we ship pagination.
  • A completely refreshed UI that allows agents to send messages via a collapsible sidebar. Ability for agents to send multiple messages is coming soon.
  • Ability to browse visitors by profile
  • Instant message delivery and update of visitor state
  • As a direct effect, this release gets rid of the network errors that were shown on the console in the previous version

This is how it looks:


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